With CrewTowing.com, you can place your order online, via email, or over the phone. We just need a few pieces of information from you.

• What kind and size of vehicle would you like shipped
• Does the vehicle start or roll?
• Where will the vehicle be picked up? As well as any special reference information such as lot number, buyer number, available hours for pickup, or the last six digits of the VIN.
• Where will the vehicle be picked up? As well as any special reference information such as lot number, buyer number, available hours for pickup, or the last six digits of the VIN.
• Where will the vehicle be delivered? As well as contact information for the receiver, and any special notes such as hours available.
• Will there be loading/unloading assistance?

Once we have this information from you, we will quote you the price and get you the best deal possible from our extensive network of bonded and insured transport carriers.

Go to www.crewtowing.com and fill in your lot or VIN number and destination.

Absolutely, we can arrange shipping for inoperable vehicles. However, depending on the condition of the vehicle, you may need to assist the driver with loading or unloading. You are responsible for arranging loading equipment at pick-up and destination locations. If purchasing a vehicle at auction, the auction yard may be able to arrange loading at pick-up.

Please note: If you mark your vehicle as operable and it is not, additional costs or delays may be incurred.

1. Go to CrewTowing.com and use our quote calculator to get your rates. Be sure to indicate if the vehicle is drivable.
2. After you’ve received your quote, you can pay via major credit card or a wire transfer through your bank.
3. Our agents will work with you to deliver your vehicle. We’ll send you automatic notifications by text or email when the driver is assigned, when your car is picked up, and when it is delivered. You can also track shipping status under My Account at any time.
4. If the car cannot drive or roll, you are responsible for arranging proper loading equipment. If it rolls or drives easily, the driver will roll it off the truck for you at delivery.
5. You're all set!

All payment must be upfront to CrewTowing.com and we will pay the driver after delivery.

We do not charge you more to ship a vehicle that doesn't drive. You may need to assist the driver with loading or unloading your vehicle. You are responsible for arranging loading equipment at pick-up and destination locations.

Please note: If you mark your vehicle as drivable and it is not, additional costs or delays may be incurred. If you are buying a car at auction, the auction yard may have loading equipment at the pick-up location. Contact the auction yard directly to arrange loading.

You may cancel your shipment any time before your vehicle has been picked up. Once the vehicle has been picked up delivery cannot be canceled, we can only change the destination address. We will charge a $50 cancellation fee if the order is canceled after we have received payment. Additional fees may be incurred for cancellation after a driver is assigned.

We reimburse storage fees incurred after your missed pick-up window, through the day the vehicle is picked up from the auction or your shipping order is cancelled. We cover up to $20 dollars a day, all we need is a copy of your receipt with storage dates.

Crew Towing’s normal pick-up window is 1-5 business days from payment, however these are estimates and pick up times may be affected by location or weather and Crew Towing cannot guarantee a pick-up date and time.

All of our pick-up and delivery dates are best estimates. Our drivers work quickly and safely nationwide and around the clock. Many adverse conditions can affect actual pickup and delivery times. You can receive real-time updates on the most current status of your shipping order at any time in My Account.

Yes, we can deliver domestic orders to any location within the contiguous US if the streets in your area are wide enough to accommodate the tow truck or trailer. If a semi-truck can pass through your street, it is probably wide enough for delivery. If not, we can arrange for delivery to a nearby parking lot or shopping plaza.

We will deliver your vehicle as soon as possible, depending on the distance and the route.

• 1-2 days within the same state on average
• Up to 10 days from coast to coast on average

All delivery information we provide are best estimates and we cannot guarantee exact dates. Real-time shipping updates are available in My Account.

International delivery time depends on the distance and route to the delivery port. Please refer to the online shipping calculator for estimated sailing times.

When arranging your shipping order, you can designate a family member or agent to sign for your vehicle.

If you choose not to designate an agent and you are not available to take the delivery, the vehicle will remain on the trailer for delivery at a later date or will be placed in storage in a nearby facility until you can arrange to pick it up. Vehicles placed in storage are subject to additional storage fees and transport charges.

You can designate an agent to sign for your delivery and take possession of the vehicle. If neither you nor an agent is present at delivery, the vehicle will remain on the truck or the driver will take the item to a nearby storage facility. You will be responsible for any additional fees.

You are responsible for arranging loading and unloading of your vehicle. If you cannot unload the vehicle yourself, Crew Towing.com may be able to arrange assistance for an additional cost.

If purchasing a vehicle at auction, the auction yard may be able to arrange loading at pick-up. Please contact your auction yard directly.

Delivery time depends on the distance and route to the delivery port. Please refer to the online shipping calculator for estimated sailing times.

For international orders we only provide delivery to the port of the destination country.

Our shipping price covers all shipping related costs for your vehicle:

• Pick up from auction
• Delivery to warehouse
• Loading
• US Customs clearance
• Documentation
• Export to port of destination

Our fee does not cover:

• Auction fees
• Driver wait time fees
• Storage fees or fees from delayed delivery
• Special auction loading
• Destination customs or duty fees

We will handle clearing US customs for you. It is your responsibility to verify import procedures and customs at the destination.

We have agents in many destination countries that can help you take care of customs and delivery from the destination port. Please contact us to see if we have an agent in your country.

We can only ship vehicles with a valid Title or Certificate. If the vehicle has a Bill of Sale, Parts Only designation, or Lien, the vehicle cannot be exported. If you are concerned if your vehicle can be exported, please contact us.

We ship from all major ports in the US. Shipments to Europe, Africa, Russia, and the Middle East primarily use New Jersey ports. Shipments to Australia and Asia typically depart from ports in California.

If purchasing a vehicle at auction, you can save money by choosing a vehicle at an auction location close to departure ports.

A 20ft container can fit one vehicle only.

A 40ft container can fit between two to four vehicles depending on vehicle size.

If your vehicle is eligible for RORO shipping, we can arrange it.
To be eligible for RORO shipping, the vehicle must fit these requirements:

• Drives onto the boat under its own power
• Has no broken glass in the vehicle, all windows must be present
• All tires present and inflated
• Doors, trunk, and hood able to close safely and securely
• No significant autobody damage
• No biohazard present or leaking fluids

If you have a specific vehicle in mind, please provide us with images and we will attempt to determine if the vehicle qualifies for RORO shipping.

Please note: If you mark your vehicle as drivable and it is not, additional costs or delays may be incurred.

Auto parts can be shipped with your vehicle with container shipping (not available with RORO shipping).

You may order parts online and have them shipped to the warehouse where we can then load them with your vehicle ($100 per small package). We will then load them into the container with your vehicle.

If you would like to order larger items or a large quantity, we can offer you a pallet. With this option, we shrink wrap your packages all together on a pallet (48 inches wide by 48 inches long by 5 feet tall) in the container.

Please contact us to make sure you have enough time before loading. We need the invoice and the tracking number for the parts before they are delivered to the warehouse. This is only if you are shipping via container, as we cannot include auto parts if you are shipping RORO.

Yes, we can arrange to pick up your vehicle from anywhere in the US and deliver it to the departure port for export.

Once the vehicle has cleared customs, we will mail the title or certificate via FedEx with the shipping invoice, as well as a Dock Receipt or Bill of Loading if applicable. All Docs will arrive before your vehicle reaches its destination port.

Yes, with international shipping, we offer up to 30 days of free storage at our warehouse for container shipping, depending on shipping volume.

For faster shipping, CrewTowing.com offers shipping by Air. Please contact us for a custom quote.

CrewTowing ships to the US-side border along Mexico. Common destinations are:

• Laredo, TX
• El Paso, TX
• San Diego, CA
• Tucson, AZ
• Yuma, AZ

You can then complete customs registration to bring the vehicle in person or hire a bonded driver to cross the border. We can also arrange for ocean shipping in a container to:

• Altamira
• Veracruz

CrewTowing ships to the US-side border along Canada. Common destinations are:

• Blaine, WA
• Buffalo, NY
• Niagara Falls, NY
• Sweetgrass, MT
• Detroit, MI

To complete delivery into Canada, you need to secure the title to present to customs and identify a warehouse location (US side), where CrewTowing.com can deliver the vehicle. Then either pick up the vehicle in person or hire a Canadian transport company to pick up the vehicle.

Before you ship a vehicle to Canada, you need to make sure that the vehicle is able to be legally imported into Canada. Import regulations state that any vehicle admitted into Canada must meet Canada Motor Vehicle Safety Standards (CMVSS). The vehicle may not be modified or altered from its original design.

You'll also need to confirm that the ownership paperwork is available for the vehicle is able to licensed in Canada. You'll need to notify US Customs at least 72 hours before your vehicle leaves the country.

If you're importing a vehicle you plan to have licensed, you'll also need to complete and provide a Vehicle Import Form. If you're importing a vehicle you'd like to use for parts, you'll need to complete and provide a Vehicle Imported for Parts Form.

This helpful video explains the steps to get a quote, create an account and begin the shipping process to deliver vehicles overseas.

Yes, you can ship a boat with us. Just be sure to let us know the length and width of the boat when placing your order. Boats for shipment will need to be on a towable trailer at the time of pickup.

Shipping anything larger than a Ford F350 drastically changes shipping rates. The larger size and dimensions of a unit require specialized shipping equipment which costs more to operate.

At time of pick-up, the driver will mark any damage or missing parts from the vehicle's exterior on the Bill of Lading. The delivery transporter will only release the vehicle after you review and sign-off on the Bill of Lading. This allows you to confirm that the vehicle is delivered in the same condition it was picked up

We ONLY use insured and bonded transportation carriers for ground shipping. The transporter will be responsible for damage that occurs during ground transport. Please contact us immediately if your vehicle is delivered with damage from transport.

Shipping lines do not have this option, so you can order ocean shipping insurance for international deliveries.

Contact us for more details.

We have an extensive network of contracts with bonded and insured drivers across the country. In addition, we only contract with drivers that show consistent excellent service reviews.

Our drivers use a wide variety of equipment such as tow trucks, 3-car haulers, 9-car haulers, enclosed trailers, and open trailers. You can request a specific transport vehicle type for your shipment when you place your order and we'll do our best to accommodate your request.

If your vehicle does not have keys, Crew Towing can order them for you for approximately $350-$550 depending on the car model.

We reimburse storage fees incurred after your missed pick-up window, through the day the vehicle is picked up from the auction or your shipping order is cancelled. We cover up to $20 dollars a day, all we need is a copy of your receipt with storage dates.